Privacy Policy

Effective Date: March 13, 2026

At DurhamFlooring.ca, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us regarding our flooring installation services.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Fill out a contact form on our website
Request a quote or consultation
Call, email, or message us
Subscribe to updates or promotions

This information may include:

Name
Email address
Phone number
Project address or service location
Details about your flooring project

We may also automatically collect certain non-personal information when you visit our website, such as:

IP address
Browser type
Pages visited
Time spent on the site

This information helps us improve the functionality and performance of our website.

How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide quotes
Schedule consultations and services
Communicate about flooring projects
Improve our website and services
Send occasional updates or promotions (only if you choose to receive them)

We do not sell, rent, or trade your personal information to third parties.

Sharing of Information

We may share information only when necessary to operate our business, such as with:

Website hosting providers
Email service providers
Payment processors (if applicable)

These providers only receive the information necessary to perform their services and are required to keep it confidential.

We may also disclose information if required by law.

Cookies and Website Tracking

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. Cookies help us understand how visitors interact with our site so we can improve it.

You can disable cookies through your browser settings if you prefer.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

Your Privacy Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Durham Flooring

Website: www.durhamflooring.ca